(ATLANTIC CITY, NJ) -- Hard Rock Hotel & Casino Atlantic City was named ‘2019 Casino of the Year’ courtesy of Hard Rock International’s (HRI) Hotel & Casino Awards.
Located in one of the most competitive gaming markets in the world, Hard Rock Atlantic City topped the charts in brand compliance, gaming shops and online reviews, with a 9.4% increase in Global Review Index from the previous year showing their commitment to exceeding guests travel expectations. The Global Review Index ™ is an online reputation score for hotels, based on data taken from major online travel agencies and review sites.
“We are honored to have been selected for this award in our first full year becoming part of such an iconic brand” said Joe Lupo, President of Hard Rock Hotel & Casino Atlantic City. “Standing out in an organization with HRI venues in 76 countries around the world shows the positive progress of our property. We couldn’t be more proud of the guest service scores, which speaks to the commitment of our team’s effort to take service to the next level and provide a product that exemplifies great experiences.”
Additional winners include: Hard Rock Hotel Daytona Beach (Hotel of the Year), Hard Rock Hotel Shenzhen’s General Manager Christoph Zbinden (Leader of the Year) and NSF (Partner of the Year).
Set on 17 acres, with the legendary Atlantic City Boardwalk as its backdrop, Hard Rock Hotel & Casino Atlantic City has become Atlantic City’s go-to entertainment destination, boasting 2,200 slots, 120 table games, more than 20 first-class restaurants and lounges, and world-class entertainment, including Hard Rock Live at Etess Arena, the beachside Sound Waves and Howie Mandel’s Comedy Club. The hotel and casino also features the iconic Hard Rock Cafe, overlooking the Atlantic City Boardwalk, showcasing a brand new elevated menu and state-of-the-art stage, allowing for an amplified level of service and entertainment. Along with an endless array of upscale amenities, including world-class shopping and the brand’s signature full-service Rock Spa® and Salon, featuring 31 treatment rooms, the new, music-inspired property offers lavish guest rooms and suites, with stunning views of the city and Atlantic Ocean. From family vacations and business trips to weddings, Hard Rock Hotel & Casino Atlantic City offers an unparalleled experience. Each of the hotel’s guest rooms and suites radiates a contemporary style, including Hard Rock’s signature The Sound of Your Stay® music amenity program, which allows guests to set the mood with complimentary vinyl records or jam out on a Fender guitar in the privacy of their own room. Hotel guests can enjoy high speed, property-wide Wi-Fi, 24-Hour In-Room Dining, towel and chair service at Hard Rock Beach or at the indoor pool, and access to Body Rock® Fitness Center.
